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There are operations improvements which are not getting done. They’re not urgent enough to be classified as emergencies, but they’re not critical enough to get project level attention. Let’s collect examples of current situation and argue for resources dedicated to operations, so that these issues can be addressed over time.
The goal is to streamline operations and free up support personnel for other unexpected tasks (such as the sudden need to support pajama mode).
Template
Idea/Title
Why important? What is benefit?
WAG on effort required
What sort of effort is required.
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