Note: these instructions assume you are using the new VNC launch script released in 2020. If you are using the older scripts, please follow instructions at your remote site to connect.
Also note that these instructions are intended for observing from official remote sites, if you are connecting from home during the COVID-19 pandemic you will not have a site manager to work with.
Perform Checkout a Few Days Before Your Run
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You can type commands at that prompt to open sessions. For example, if your local control0 VNC screen dies for any reason, you can restart it by simply typing control0 at the prompt. Similarly the soundplay task can be restarted by typing s.
Zoom Connection Instructions
Keck (as of early 2019) uses Zoom as its videoconferencing system (replacing polycom). Keck has two Zoom meetings, one for Keck I and one for Keck II, which are used for night operations. The meeting information for these two rooms are printed to the terminal when you connect to the VNCs if you are using the modern remote observing software (v2.0 or newer). If you are using older software, your local site should have this information printed somewhere.
Polycom Calls
We still support calls to the Zoom meeting from older polycom hardware, so sites who still use polycom hardware are now placing calls to a Zoom meeting rather than to a Keck polycom unit. All supported remote sites should have the addresses saved in their polycom "favorties", but the connection process is described here in case of trouble.
If you are calling from polycom hardware there are two address formats which may work, they are [meeting_number]@[IP] and [IP]##[meeting_number]. Replace [meeting_number] and [IP] with the values for the meeting.
If neither works from your polycom, try dialing the IP address alone then entering the 10 digit meeting ID when prompted. Again, if you are calling from an established remote observing site, you should have "favorites" or "bookmarks" on your videoconferencing system which will connect you.