2020-July: Remote Observing Help Emails and UCLA

Observers with UCLA email addresses should be aware that there are problems with emails from the Keck Remote Observing Help Desk system failing to be delivered to UCLA email addresses. We have been actively working with both UCLA and Atlassian to resolve this, but it remains unsolved.

Observers with UCLA email addresses are advised to use an alternate email when submitting tickets via the web form or sending emails to remote-observing@keck.hawaii.edu.